THE BETTER CHOICE
PHONE
1.866.576.5340
“Every interaction I have had with the Perquest system or the service center has been fantastic.
I cannot recall the last time I experienced such fast, friendly and responsive service. It is amazing. I highly recommend your service.”
Esteemed Consulting, Inc.
Save time and money while getting the best
technology features and service support.
Perquest is the Smart Choice
Delivering superior workforce solutions requires outstanding people, systems and processes. At Perquest, our service culture goes beyond the basics by intelligently integrating the foundational levels of service more effectively than any other provider.
Learn more by accessing our Point of View paper: Great HR/Payroll Service Improves Business Performance (PDF)
View the Video for Perquest’s view on Service
Client Advantage
Perquest Smart Service has distinct advantages, including:
- Our proactive culture works to prevent errors and issues—not just fix problems
- Our professional team gets questions answered fast and right— the first time
- We focus on client relationships, rather than transactions
We successfully deliver a better client experience by our excellence in the following areas:
Perquest gives business owners:
Smart Design is the process of truly identifying who our clients are and designing our workforce solutions to fit the needs of these important people.
- We strive to make our services easy to use, easy to learn and intuitive.
- We built our workforce solutions platform on industry-leading processing and service technologies, providing clients with access to the latest innovations and most reliable systems.
Smart People is having people dedicated to great service from a broad set of payroll, accounting and human resources disciplines. This assures our clients of the best and most knowledgeable service possible.
- Anyone you speak with at Perquest is experienced in the fundamentals of payroll and human capital management, and most of our professionals have received their Certified Payroll Professional (CPP) accreditation along with memberships in key HR associations.
- We provide on-going service, process and technology training.
- Our Customer Service Representatives have the authority to quickly resolve client issues and address questions.
- And yes, our professionals live and work in the United States.
Smart Processes is a systematic method of eliminating client problem calls, mistakes and uncertainty. Our unique approach creates systems, processes and products that significantly reduce issues—and the additional work you would otherwise have to do to resolve them.
Make the Smart Choice. Choose Perquest. 1.866.576.5340
WORKFORCE SOLUTIONS
Perquest delivers exceptional value with innovative technology, superior service and exclusive time-saving features that benefit you and your business.
A BETTER CHOICE
We designed our solutions to match our clients’ needs—not our processes. We offer you a better alternative.
TECHNOLOGY & SERVICE
With intuitive navigation, easy 1- or 2-click access to most information, comprehensive tools and high-quality client service, Perquest offers real VALUE to your business.