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This Privacy Statement informs you of our privacy practices and of the choices you can make about the way your information is collected online and how that information is used. This statement is readily available on our home page and at the bottom of every Perquest Web page.

1. Sites covered by this Privacy Statement

This Privacy Statement applies to all Perquest owned websites and domains.

Links to non-Perquest websites

The Perquest website may provide links to third-party websites for your convenience and information. If you access those links, you will leave the Perquest website. Perquest does not control those sites or their privacy practices, which may differ from Perquest's practices. We do not endorse or make any representations about third-party websites. The personal data you choose to provide to or that is collected by these third parties is not covered by the Perquest Privacy Statement. We encourage you to review the privacy policy of any company before submitting your personal information.

2. Collection of personal information

Perquest collects and uses personal information to understand your needs and interests and to serve you better.

In some instances, we ask you to provide personal information. For example, when you request information, subscribe to marketing or support materials, or apply for a job at Perquest, we will ask you to provide personal information to complete these transactions. The types of personal information you provide to us on these pages may include name, address, ZIP code, telephone number, email address, user IDs and passwords, and transaction information, product and service preferences, contact preferences, educational and employment background, and job interest data.

In addition to the information you provide, Perquest may also collect information during your visit to a Perquest website through our Automatic Data Collection Tools, which include Web beacons, cookies, embedded Web links, and other commonly used information-gathering tools. These tools collect certain standard information that your browser sends to our website such as your browser type and language, access times, and the address of the website from which you arrived at a Perquest website. They may also collect information about your Internet Protocol (IP) address, clickstream behavior (i.e. the pages you view, the links you click, and other actions you take in connection with Perquest websites) and product information. An IP address is a number that is automatically assigned to your computer whenever you are surfing the Web, allowing Web servers to locate and identify your computer. Computers use IP addresses to communicate on the Internet, allowing users to browse and shop. Perquest also uses some of these Automatic Data Collection Tools in connection with certain emails sent from Perquest and therefore may collect information using these tools when you open the email or click on a link contained in the email.

Perquest also collects information from commercially available sources that it deems credible. Such information may include your name, address, email address and demographic data. The information Perquest collects from its commercial sources may be used along with the information Perquest collects when you visit a Perquest website. For example, Perquest may compare the geographic information acquired from commercial sources with the IP address collected by Automatic Data Collection Tools to derive your general geographic area.  

3. How we use your information

The information Perquest collects to understand your needs and interests helps Perquest deliver a consistent and personalized experience. For example, Perquest may use your information to: 

  • assist you in completing a transaction;
  • communicate with you about products and services;
  • provide service and support;
  • update you on new services and benefits;
  • provide personalized promotional offers;
  • select content to be communicated to you; and
  • contact you for market research regarding Perquest products or services.

4. How we share your information

Perquest will not sell, rent or lease your personal information to others. Perquest shares personal information with companies working on our behalf.

Perquest retains service providers and suppliers to deliver complete products, services and client solutions and to assist Perquest with marketing and communication initiatives. Suppliers and service providers are required to keep confidential the information received on behalf of Perquest and may not use it for any purpose other than to carry out the services they are performing for Perquest.

5. Children's privacy

Perquest does not knowingly collect information from children under the age of 13 and does not target its websites to children under 13. We encourage parents and guardians to take an active role in their children's online activities and interests.

6. Your choices and selecting your privacy preferences

Subscription communications

Subscription communications include email newsletters, software updates, etc. that may be expressly requested by you. After you request such communications, you may opt out of receiving them by selecting the email "opt out" or "unsubscribe" link, or follow the opt-out instructions included in each subscription communication.

Please be aware that when you opt out of receiving certain subscription communications, it may affect the services you have chosen to receive from Perquest where accepting the communications is a condition of receiving the services.

Perquest general communications

Perquest general communications provide information about products, services, and/or support. This may include new product information, special offers, or invitations to participate in market research.

7. Access to and accuracy of your information

Perquest strives to keep your personal information accurately recorded. We have implemented technology, management processes and policies to help maintain data accuracy. Perquest provides individuals with reasonable access to personal information that they provided to Perquest and the ability to review and correct it, as applicable. To protect your privacy and security, we will also take reasonable steps to verify your identity, such as requiring a password and user ID, before granting access to your data. To view and change the personal information that you directly provided to Perquest you can return to the Web page where you originally submitted your data and follow the instructions on that Web page.

8. Keeping your information secure

Perquest takes seriously the trust you place in us. To prevent unauthorized access or disclosure, to maintain data accuracy, and to ensure the appropriate use of the information, Perquest utilizes appropriate physical, technical and administrative procedures to safeguard the information we collect.

9. Changes to this statement

Perquest will undertake reasonable efforts to notify you of material changes to this statement.

10. Contacting us

We value your opinions. If you have comments or questions about our privacy statement, please send them to marketing@perquest.com.

Rev. July 2007